Ivmax Shop Refund and Return Policy
Last Updated: March 6, 2025

Returns

  • We offer free returns within 60 days of purchase.
  • Items must be unused, in their original packaging, and accompanied by a proof of purchase.

Refunds

  • Refunds are processed within 10 business days after we receive the returned item.
  • Refunds will be issued to the original payment method (PayPal).

How to Return

  1. Contact us at info@ivmax.shop to initiate a return.
  2. Pack the item securely and include the return form.
  3. Ship the item to the address provided by our support team.

Damaged or Defective Items

  • If you receive a damaged or defective item, contact us immediately. We will provide a replacement or refund.

Contact Us

For questions about returns or refunds, contact us at:
Email: info@ivmax.shop
Phone: +44 115 791 0393
Address: 7 Simpson Rd, Chester CH2 4AG, United Kingdom