Last Updated: March 6, 2025

At Ivmax Shop (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with us in any way.

Information We Collect

We collect the following types of information:

  1. Personal Information:
    • Name, email address, shipping address, phone number, and payment details (processed securely via PayPal).
  2. Order Information:
    • Details of products purchased, order history, preferences, and transaction records.
  3. Technical Information:
    • IP address, browser type, device information, operating system, and browsing behavior (collected via cookies and similar technologies).

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your orders, updates, promotions, and customer support inquiries.
  • To improve our website, products, and services based on your feedback and browsing behavior.
  • To comply with legal obligations and prevent fraudulent activities.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • PayPal: For secure payment processing.
  • Shipping Carriers: To deliver your orders (e.g., Royal Mail, DPD, or other couriers).
  • Legal Authorities: When required by law or to protect our rights and interests.

Your Rights

Under data protection laws, you have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

Contact Us

For questions or concerns about this Privacy Policy, contact us at:
Email: info@ivmax.shop
Phone: +44 115 791 0393
Address: 7 Simpson Rd, Chester CH2 4AG, United Kingdom